Return Policy

You have the right to cancel your order within 30 days of receiving it, without giving any reason. After cancellation, you have an additional 30 days to return the product. You will then receive a full refund of the order amount, including shipping costs.

Only the cost of returning the product from your home to the online store is at your own expense. For exact rates, please consult the website of your chosen carrier.

If you make use of your right of withdrawal, the product should be returned to the retailer with all accessories supplied and—if reasonably possible—in its original condition and packaging.

To exercise this right, please contact us at info@zelvera-atelier.com We will then refund the amount due within 30 days after your return has been registered, provided the product has been received by us in good condition.