Shipping Policy

Delivery Time = Processing Time + Shipping Time

We use a processing time of 1–3 business days (Monday through Friday). Orders placed before 5:00 PM (GMT+01:00 – Amsterdam) are processed the same day. All products always go through a short processing period before being shipped.

After processing, the average shipping time is 4–7 business days. This means you can expect a total delivery time of approximately 5–10 business days from the moment your order is placed.

Delays

During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and ask for your understanding if delays occur. Of course, we will keep you informed and always aim to keep delays to a minimum.

Shipping Service

We work with reliable carriers such as DHL, BPost, and FedEx to deliver our orders. Thanks to these partnerships, you benefit from safe delivery and real-time tracking information, allowing you to easily follow your package.

Extras

To make your shopping experience as pleasant as possible, we offer several benefits. Orders over a certain amount qualify for free shipping. In addition, you can choose insured shipping with priority handling for a small additional fee, ensuring your order is handled with the utmost care.

Tracking

Every order includes tracking, so you can closely monitor your package from the moment it is shipped until it is delivered to your door.

Customer Service

Our customer service team is always ready to answer your questions or help with any concerns. We strive to provide the best possible service and do everything we can to make your experience as smooth as possible.